About: Hazari Technology Consulting Services

The Internet today is redefining how businesses grow and succeed using a different business model compared to few years ago. Every industry has realized the need to stay competitive, by deploying e-commerce sites to assist business functions that include marketing, sales, accounting, engineering, and customer service. Unfortunately, E-commerce sites are complex beasts that include multi-dimensional parameters which are integrated into traditional business functions. This complex process of setting up E-commerce sites has to result in customer traffic, increased revenues, and the ability to build a base of loyal customers (also called sticky sites). To achieve this goal it is important that businesses know for a fact that their site is generating revenues and in addition providing an acceptable return on investment. This can be only be achieved by a comprehensive analysis and evaluation of the e-commerce web site.

About HTCS

Hazari Technology Consulting Services (HTCS) is a privately owned independent research services firm specializing in E-commerce site analysis and evaluation. The principal owner and founder is Dr. Sunil Hazari. This firm was founded to provide consulting services primarily to small and medium sized business that are implementing E-commerce sites.

Dr. Hazari is nationally known for his work in Education, Technology, and Management issues. He has taught graduate and undergraduate courses in Engineering, Technology Applications, Computer Systems, Networking, Instructional Design, and Project Management at four doctoral granting state universities (WV, NC, VA, MD). He has managed IT facilities, setup web servers, and conducted technology training workshops. He is widely published, has presented papers at national and international conferences and has been technical editor of more than ten Internet related books.

Dr. Hazari is employed by the nationally ranked (Business Week #22) Robert H. Smith School of Business, University of Maryland as a faculty member conducting research in IT and E-Commerce areas. In addition he serves as adjunct faculty to private, for-profit distance learning institutions. Dr. Hazari has worked as a technology consultant for over 15 years.

	Did you know?
	The top three reasons for dissatisfaction among e-commerce shoppers were: problems with product availability, shipping/handling costs, and slow web site performance.

Mission

The primary mission of Hazari Technology Consulting Services (HTCS) is to provide vendor independent, objective, unbiased evaluation, and analysis of E-commerce sites to help inform and advise clients looking to leverage their E-commerce initiatives for increased sales and profitability.

Philosophy

Hazari Technology Consulting Services believes in the philosophy of Assured Objectivity delivered by combining expertise available in a large firm with low overhead and individualized service of a small service oriented firm. Recognizing the fact that if done correctly, E-commerce sites can reduce expenses and increase revenue, HTCS will first listen to the client and understand current business processes, target markets, and strategic plans for deploying the e-commerce site before starting the evaluation and analysis phase. The client knows best! is our motto.

HTCS understands that use of technology in E-commerce area is a means to an end (instead of an end in itself). Appropriate use of technology can help clients use e-commerce sites as strategic assets to gain a competitive advantage in this fast placed e-market. An authoritative independent non-preferential, objective research analysis is the best delivery mechanism of providing accurate facts that can be converted to best practices that improves profitability for small and medium size businesses.

Additional information available on request